Right-click on the keyboard device and select Uninstall device.Ĥ) Once uninstallation is done, reboot your computer and Windows will reinstall the driver automatically. To do so:ġ) Right-click on the Start menu and then click on Device Manager to open Device Manager.Ģ) In Device Manager, expand the Keyboards category. To fix the Logitech MK320 keyboard not working issue, you can try to reinstall the keyboard device driver via Device Manager. Method 5: Reinstall the keyboard device driver If there’s no problem with the hardware, then the problem probably is caused by faulty or outdated drivers. The above methods are hardware troubleshooting related. If you don’t have the software installed, download it from Logitech’s website.Ģ) Click on the My Keyboard tab at the top of the SetPoint Settings window.ģ) Click the battery icon on the left toolbar then you can see the Battery Level in the right pane. Here’s how to do it:ġ) Launch the Logitech SetPoint Software. You can check the battery level in the Logitech SetPoint software. If the keyboard batteries are at a low level, they cannot support the keyboard to work properly, then you’ll need to replace the batteries with new ones. In that case, you’ll need to purchase a new USB receiver. If the receiver doesn’t work on another computer, it’s damaged. If the receiver works on another computer, there’s no problem with the receiver, then move on to try other methods. To check if the USB receiver is damaged, you can test it on another computer. Method 3: Test the USB receiver on another computerĪ damaged USB receiver can cause your MK320 keyboard not to work. If the problem persists with another USB port, the cause can be the receiver or the keyboard. If the problem is gone, it means the USB port is the cause. You can plug the USB receiver into another USB port and see if the problem persists. So verify if a non-working USB port is the cause for your MK320 keyboard not to work. In that case, the keyboard will stop working as well. If the USB port stops working for some reasons, the USB receiver cannot work properly. You can try to unplug the USB receiver and re-plug it into the USB port, then check to see if the problem resolves. When a wireless keyboard stops working, it’s possible the USB receiver is not plugged into the USB port tightly, so does your MK320 keyboard. Method 5: Reinstall the keyboard device driver Method 1: Re-plug the USB receiver ![]() Method 3: Test the USB receiver on another computer After that, you can type with the on-screen keyboard. ![]() Here’s how to turn on the on-screen keyboard:ġ) Right-click on the Start menu and click on Settings open the Settings window.ģ) Click on Keyboard in the left pane, then click the toggle button under “ Use the On-Screen Keyboard” to turn on the on-screen keyboard. If you’ve logged into Windows and need to type, you can also use the on-screen keyboard. Then you can type in your password with the on-screen keyboard. When you’re on the login screen, to invoke the on-screen keyboard, you can click on the middle icon on the bottom right corner, then click on the On-screen keyboard option. If you can’t type in the password to log into Windows due to the useless keyboard, you can use the on-screen keyboard instead. ![]() Some of the methods may require you to log into Windows. ![]() Use the on-screen keyboard if you need to type To fix the problem, just try the methods below one by one. There are multiple causes for the keyboard not to work properly, and the most common cause is a lost connection between the keyboard and the USB receiver. If your Logitech MK320 wireless keyboard suddenly stops working, that can be frustrating, as you can’t even type in a word.
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